Privacy policy

How The Agile Forum collects, uses, and protects personal data for online virtual training and related project management services.

Last updated: July 11, 2026

1. Introduction

The Agile Forum (“we”, “us”) provides online virtual training and project management–related services — including assessments, learning recommendations, certifications, and mentor-guided practice — through theagileforum.com and related digital services (the “Site”). This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

By using the Site you acknowledge this policy. Use of the Site is also governed by our Terms and conditions.

2. Information We Collect

We may collect personal information that you provide when you register, make a purchase, take an assessment, or contact us, including:

• Name, email, and contact details you share when creating an account, enrolling, or reaching out to us

• Account and login data needed to sign in and manage your profile

• Payment information related to orders (items, amounts, timestamps). Card or UPI details are processed by our payment providers (for example Razorpay); we do not store full card numbers on our servers

• Assessment and skill-gap data — answers and results from career or skills assessments, stored so we can show progress and tailor recommendations

• Usage and device data such as browser type, pages visited, and approximate location derived from IP address, to keep the Site secure and understand how it is used

3. How We Use Your Information

We use the information we collect to:

• Provide online virtual training and related project management services

• Process payments, send confirmations, and handle support or refund requests

• Communicate with you about your account, purchases, course materials, or important service updates

• Deliver assessments, recommendations, account features, and program access

• Maintain security, prevent abuse, and meet legal or regulatory obligations

We may also use non-personal or aggregated information for analytics and to improve our services, Site experience, and course materials. We do not use assessment answers for unrelated advertising.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to others. We may share information with trusted third parties who assist us in operating the Site, conducting our business, or serving you — for example hosting, email delivery, analytics, and payment processing — provided those parties agree to keep this information confidential and use it only to provide those services.

We may also disclose information if required by law or to protect the rights and safety of users and The Agile Forum.

5. Security Measures

We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security. Please use a strong password and keep your login details private.

6. Cookies

We use cookies and similar technologies to enhance your experience on the Site — for example sign-in session, cart state, and limited analytics to understand traffic and improve pages. You can disable cookies through your browser settings; doing so may affect some features, including login or checkout.

7. Links to Other Websites

The Site may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read the privacy policies of any website you visit from a link on our Site.

8. Changes to Privacy Policy

We may update this Privacy Policy at any time. When we do, we will revise the “Last updated” date above. Your continued use of the Site after a change means you accept the updated policy.

9. Contact Us

Questions about this Privacy Policy or your personal data: contact@theagileforum.com.

Retention

We keep account and assessment data while your account is active and for a reasonable period afterward if needed for support, disputes, or legal requirements. Order records are retained as needed for accounting and consumer-protection obligations. You may ask us to delete account data where we are not required to keep it.

Your choices and rights

Depending on where you live, you may have rights to access, correct, or delete personal data, or to object to certain processing. To make a request, email contact@theagileforum.com. We will respond within a reasonable time and may need to verify your identity first.

Children

The Agile Forum is intended for professionals and adult learners. We do not knowingly collect personal data from children under 16. If you believe a child has provided data to us, contact us and we will take appropriate steps to remove it.